Deb & Simon very helpful and approachable. There was one event that nearly altered the entire experience of the trip. Natalie and I had deliberately booked to go to SPUMS to be with our diving family from Cairns - this boat was requested. There was a mix up in communications with Cairns in that i thought they had included the Spawn dive, but they had not. We did. Unbeknown to us, the determination of a spawn dive created two separate dive agendas, even though the spawn dive was only 1 of 10 dives. This meant that all divers doing the spawn dive were pre-determined to a specific boat all week. Furthermore, the prerequisite for a spawn dive had a minimum of 50 dives, making swapping boats difficult with divers who did not satisfy this prerequisite. I would have appreciated if Diveplanit where either transparent about the selection process of the boats or were able to identify the clash earlier to highlight this to us - it really caused a lot of angst and confusion. I appreciate that there were a lot of people and requests, but i gather this is why your company applied for the job